Contact channel
Primary support contact: support@getbackly.app.
Alternative contact for the service operator: Ivan Bottigelli, testbottyivan@gmail.com, Via Casteggio, 5/A, 21052 Busto Arsizio, Italy.
Use this address for account access issues, deletion requests, privacy questions, bug reports, and general product support.
What to include
To speed up handling, include the email address associated with your account, a short description of the issue, and any useful context such as device type, operating system, app version, or screenshots if relevant.
Privacy and account requests
If your request concerns access to personal data, correction, deletion, or another privacy right, say so explicitly in the message subject or body so the request can be triaged appropriately.